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Intel Facts and Frequently Asked Questions (FAQs)


Intel Corporation in Summary

In 1971, Intel introduced the world's first microprocessor and sparked a computer revolution that has changed the world. Today, Intel supplies the computing industry with chips, boards, systems and software. Intel's products are used by industry members as "building blocks" to create advanced computing systems for PC users. Intel's mission is to be the preeminent building block supplier to the new computing industry worldwide.

Principal Products
Processor Products. Microprocessors, also called central processing units (CPUs), are frequently described as the "brains" of a computer, because they act as the central control for the processing of data in personal computers (PCs) and other computers. Chipsets perform logic functions in computers based on Intel processors. Motherboards combine Intel microprocessors and chipsets to form the basic subsystem of a PC.

Networking and Communications Products enhance the capabilities and ease of use of PC systems and networks, and are sold through resellers and retail outlets.

Semiconductor Products. Flash Memory provides easily reprogrammable memory for computers, mobile phones and many other products. Flash memory has the advantage of retaining data when the unit's power is turned off. Embedded control chips are programmed to control specific functions in products such as automobile engines, laser printers, disk drives and home appliances.

Manufacturers of computer systems and computer peripherals. PC users who buy Intel's PC enhancements, business communications products and networking products at retail stores. Other manufacturers, including makers of automobiles and a wide range of indus trial and telecommunications equipment.


Intel Facts (FAQs)

1995 Financial Data

Dollars in Millions

Geographic Breakdown of Revenues

1995 Employee Figures



Intel General FAQ's:

Q1: How do I contact Intel by telephone, mail, or in person?

Q2: What’s Intel’s email address? I’d like to send a question or comment.

Q3: Are there any electronic forums or services for ongoing discussions on Intel products?

Q4: I’m an investor (or am interested in becoming one). I’d like to find some financial information about Intel.

Q5: Is it possible to tour the Intel facilities?

Q6: What can you tell me about a rumored upcoming product?

Q7: What can you tell me about an existing or upcoming product from a competitor?


Q1: How do I contact Intel by telephone, mail, or in person?
Please see general information on Intel sites.

In the US, the main switchboard number for our the Santa Clara, California is (408) 765-8080. In Europe, our general support number at our Swindon, England facility is +44 (0)1793 403000.

By telephone: The general Intel Customer Support number for the US and Canada is (800) 628-8686. This number can be used to contact us about a wide variety of topics.

The Pentium processor status line is (800) 336-9356. At this number you can receive information on your Pentium processor replacement order.

For OverDrive® processor & Pentium® processor warranty and math coprocessor questions call us at (800) 321-4044.

The PC & LAN enhancement product support center can be reached at (503) 264-7000. There is no toll free number for this center.

By mail:
The Intel corporate mailing address is:
Intel Corporation
2200 Mission College Blvd., P.O. Box 58119
Santa Clara, CA 95052-8119
USA

The Intel Europe mailing address is:
Intel Corporation (UK) Ltd.
Pipers Way
Swindon
SN3 1RJ
United Kingdom

If you’re outside the USA/Canada and need information or product support, your best source may be the nearest Intel sales office.

PHONE & FAX NUMBERS OF EUROPEAN SALES OFFICES
FINLAND (Helsinki)
Tel: (358) 0 400 2179
FAX: (358) 0 400 3787

FRANCE (Paris)
Tel: 33 (0)1 45717171
FAX: 33 (0)1 45717000

GERMANY (Muenchen)
Tel: 49 (0)89 991430
FAX: 49 (0)89 9043948

ISRAEL (Tel-Aviv)
Tel: 972 (0)3 5483222
FAX: 972 (0)3 6491870

ITALY (Milano)
Tel: 39 (0)2 575441
FAX: 39 (0)2 57501221

NL (Rotterdam)
Tel: 31 (0)10 2866111
FAX: 31 (0)10 2866161

RUSSIA (Moscow)
Tel: 7 (0)95 9564900
FAX: 7 (0)95 9564905
TLX: 612092 smail su.

SPAIN (Madrid)
Tel: 34 (0)1 308 2552
FAX: 34 (0)1 310 5460

SWEDEN (Solna)
Tel: 46 (0)8 7055600
FAX: 46 (0)8 278085

U.K. (Swindon)
Tel: 44 (0)1793 403000
FAX: 44 (0)1793 641440

INTERNATIONAL SALES OFFICES
AUSTRALIA (Sydney)
Tel: 61-2-9737-5800

BRAZIL (Sao Paulo)
Tel: 55-11 5505 2296
ISDBFAX: 55-11 5505 1737
TLX: 3911153146

CHINA (Beijing)
Tel: 8610-2385130
FAX: 8610-2385110

HONG KONG
Tel: (852) 2844-4555
FAX: (852) 2868-1989

INDIA (Bangalore)
Tel: 91 (80) 221-5065
FAX: 91 (80) 227-5066

JAPAN (Tokyo)
Tel: 81-3-5210-0670
FAX: 81-3-5210-0678

KOREA (Seoul)
Tel: 822-767-2500
FAX: 822-767-2509

MEXICO (Mexico D.F.)
Tel. 525-259-7531

MEXICO (Guadalajara)
Tel: 523-640-1259
FAX: 523-642-7661

SINGAPORE
Tel: (65) 735-3811
FAX: (65) 252-1097

TAIWAN (Taipei)
Tel: 886-2-716-9660
INTEL TWN
FAX: 886-2-717-2455

Q2: What’s Intel’s email address? I’d like to send a question or comment.
For direct correspondence with us, the general electronic address is support@cs.intel.com. Intel engineers and support personnel answer all questions sent to this account. We try to respond to queries to this account within two working days of receiving them.

Q3: Are there any electronic forums or services for ongoing discussions on Intel products?
Intel's News Group, cs.intel.com, is an HTTP newsgroup service that gives you the ability to leave messages, browse other user's messages and discuss the latest in personal computer developments. You can talk with our experienced Customer Support engineers or other experienced Intel product users in a peer to peer climate. In addition, you can add attachments to a message in the form of a graphic, audio file or configuration file.

Q4: I’m an investor (or am interested in becoming one). I’d like to find some financial information about Intel.
about Intel.
Please see Financial Information in the corporate News area of our pressroom.

For financial literature or shareholder services, call (800) 298-0146. For other investor inquiries, call our Investor Relations department at (408) 765-1480.


Q5: Is it possible to tour the Intel facilities?
No. We don’t offer tours of our facilities. As an alternative, if you live in or will be visiting Silicon Valley, you’re welcome to stop by and visit the Intel Museum.


Q6: What can you tell me about a rumored upcoming product?
As a general rule, Intel doesn’t comment publicly on unannounced products.


Q7: What can you tell me about an existing or upcoming product from a competitor?
We don’t comment on competitors’ products, whether current or unannounced.


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