Article 2613 of comp.society.privacy:
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Subject: Signatures in Electronic Commerce (l
Date: 9 Jul 1994 17:50:40 GMT
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X-Computer-Privacy-Digest: Volume 5, Issue 003, Message 14 of 14
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from Risks-Forum Digest Thursday 7 July 1994 (16:21) Forum on Risks to
the Public in Computers and Related Systems ACM Committee on Computers
and Public Policy, Peter G. Neumann, moderator

    From: "Mich Kabay [NCSA Sys_Op]" <75300.3232@compuserve.com>
    Date: 05 Jul 94 23:26:34 EDT
    Subject: Signatures in electronic commerce

[Ben Wright, an attorney teaching the online seminar on The Law of
Electronic Commerce in the NCSAFORUM of CompuServe, has granted
permission to post the following article on signatures.  I recommend
that it be posted in RISKS because it addresses assumptions about the
need for non-repudiation of contracts--an area which has been fuzzy for
many of us.  I hope it will be as useful for others as it has been for
me.  --MK]

<<begin article>>

       THE VERDICT ON PLAINTEXT SIGNATURES:  THEY'RE LEGAL

Summary: Contrary to conventional wisdom, commercial law generally does
not require that a signature be "secure" to be legally effective.  That
is good news for e-mail, and electronic commerce in general.

By Benjamin Wright

According to the digital cognoscenti, the only legally effective way to
sign an e-mail message is to run it through a cryptographic algorithm
(such as that for DES or RSA), compute a mathematically unique
authentication code,<1> and append it to the message.  But if that's
true, it will be many years before real (legal) electronic commerce
comes to e-mail users because very few people authenticate their e-mail
with cryptography.

But fortunately, that reading of the law is not true.  Many business
e-mail users already practice electronic commerce.  What's more, the
law should generally recognize and enforce it.

Forming Contracts

In commerce the central transaction is the contract.  Classically
speaking, a contract is born any time an offer (e-mail from Joe
Nightclub owner:  "Will you make me three custom discs for $1000 and
deliver next week?") meets acceptance (e-mail from Artist: "Yes!").
Once a contract is formed, the law gives one party a remedy if the
other backs out.

The orthodox view is that a simple, wholly plaintext e-mail contract
cannot be enforced because it is not signed in a secure way and it will
be impossible to prove in court.  This excerpt from a popular magazine
exemplifies the orthodoxy:

     [C]onsider an attempt to create an enforceable contract by
     exchanging an E-mail offer and acceptance.  In the real world,
     exchanging letters of offer and acceptance does create an
     enforceable contract (assuming something of value is also
     eventually exchanged).  Unfortunately, without authentication
     techniques (e.g., digital signatures), E-mail agreements are
     probably unenforceable in court.  Under legal rules governing
     evidence and contracts, it's hard to prove the existence of a
     contract based on E-mail; fabricating an E-mail message is just
     too easy.<2>

With all professional respect to the author of this passage, I
disagree.  The orthodoxy is wrong.

Many types of contracts do have to be signed, says a law called the
Statute of Frauds (which dates back to Seventeenth Century England),<3>
but that law is admirably liberal in its use of the term _signed_.  One
signs a document when he adopts a symbol (any symbol) on the document
as his signature.  A signature need not be in ink; it need not be an
autograph; and it need not be the least bit secure against forgery.
Remember the illiterate geezer in the western movies who couldn't write
his name?  He just marked an X on the document.  The law recognizes
that X as his signature.

A signature can be the ASCII characters "Joe Nightclub" appearing in
plaintext in the From line of an e-mail message.  "Joe Nightclub" need
not even be the sender's real name.  What is important is not the
nature of the symbol Joe uses to identify himself, but rather the
intent behind the symbol.  If Joe intends the characters to be a token
of his responsibility, then they are his signature.  When Joe sends
e-mail offering to buy discs, he intends the characters in the From
line to show he is responsible for the message and the consequences
that flow from it.  If that's not his intent, what is it?

Along with Canada, Australia and many other countries, the United
States inherits the common law tradition of ancient England -- a set of
living, breathing principles that are more limber than you might
think.  The common law, being the law of the leading industrial
civilization over the past several centuries, has ample experience
negotiating waves of new technology -- handwriting, printing press,
typewriter, telegraph, telephone, telex, fax -- and it is today
suffering no particular problems digesting e-mail as a medium for
transacting commerce.

Given how many thousands of courts and judges there are, it is possible
that the odd one will disagree with my reading of the law.  If this
worries you (and those conducting more valuable transactions might be
worried), you can minimize the risk by insisting that the e-mail sender
include a statement that his name in the e-mail is his signature.  This
makes it very difficult for him later to claim in court that his name,
written in plaintext, is not his signature.

Proving It

"But wait!" cry the advocates of cryptographic authentication.  You
can't prove that e-mail came from Joe Nightclub.  Anyone could have
sent it.  The Artist herself could have fabricated it.

True.  You can write e-mail and make it appear to come from someone
else.  You can easily send e-mail from an address opened under a false
name.  But just as you can send fake e-mail, so you can send fake
letters, telegrams, telexes, and faxes.

Nonetheless, regardless of the medium through which a business message
is carried, the origin and genuineness of the message can usually be
proven in court.  Rarely are they proven from the signature that
happens to be attached to the message (or document), despite what you
may think from watching _Perry Mason_.  Much more often, origin and
genuineness are determined in court from all the facts and
circumstances that surround the message -- the full relationship of the
people involved.

We don't do business in vacuums.  We do business based on
relationships.  When the Artist receives e-mail from Joe Nightclub, she
wants to learn more before she parts with her precious discs.  If she's
never dealt with this customer before, she's going to check the guy
out:  call him on the phone, go meet him, ask for references, or ask
for advance payment.  Lest she be a fool, the Artist wants to collect
evidence that this is a bona fide customer who is very likely to pay as
promised.

All the mundane facts and circumstances she collects can be, through
testimony and otherwise, used in court to lend credence to Joe's
e-mail.  Sure, there will be disputed evidence.  And under no
circumstances are the judge and jury guaranteed to believe that any
given message is genuine.  But that is just the way commercial law
works.  Proving things in law is much more sloppy than proving things
in science.

Forgeries

A supposed virtue of paper over e-mail as a legal medium is that it is
hard to make inconspicuous changes to paper, whereas plaintext ASCII
can easily be changed.  Upon receipt of Joe's e-mail offering $1000,
the Artist could change it to say the offer is for $2000.  If she took
this e-mail to court, there would be no way to tell from the face of
the message whether it originally said $1000 or $2000.

Yet paper suffers the same infirmity.  If the Artist receives a letter
from Joe offering $1000, she could rip it up and write a replacement,
offering $2000, on a sheet of cheap, fake letterhead.  She could then
scribble something that purports to be Joe's handwritten signature.
Later, a court could not tell from the face of the document whether Joe
did or did not send it.  Although Joe would repudiate it, sternly
declaring that neither the letterhead nor the signature is his, the
Artist would swear that this is indeed the letter she received.  If
this is not Joe's normal letterhead and signature, she'd contend, then
Joe must have sought to deceive her, and the court, by sending an offer
using unusual letterhead and signature.  Although the Artist would be
lying, the court would not know it just from inspecting the letter.

Indeed, we can play the same authentication games with paper that we
can with plaintext e-mail.  When you receive a paper letter in the
mail, bearing what looks to be an original autograph, you have no
technical proof of its origin.  Neither do you have technical proof of
origin when you get a telegram or telex (unless you require it be
authenticated with a cipher code, which is rarely done).  So the
reality is that routine business communications are, and have always
been, risky.  Still, business traders seem to have compensated for this
risk.

Cryptography's Role

Don't misunderstand.  I'm not denigrating cryptography as a means for
ensuring the authenticity of messages or denying its rightful role in
electronic commerce.  Just as the engraved and magnetized paper used
for currency is necessary for financial transactions in the world of
paper, so cryptographic authentication is needed for electronic funds
transfers.  But just as we don't securely engrave and magnetize the
pulp on which we write business letters and contracts, so we don't need
to cryptographically authenticate most of our business e-mail.

Sure, if you use e-mail for business you should keep complete records,
and the more secure the records, the better.  Consult your own lawyer.
If you work for a large organization, records can be secured by placing
them under the control of an independent department (e.g., internal
audit).<4>  But if you work solo, you can just establish a routine for
making a log of business messages on your PC.  Yes, someone could claim
you falsified your log.  But if you faithfully keep the log as a
regular business practice, you can, if ever called to court,
confidently vouch for the integrity of your records, and your story
will more likely jibe with the ambient facts and circumstances.

It is ironic that some of the most ardent champions of e-mail are so
quick to assume that plaintext e-mail is somehow deficient.  If, as
they suggest, it is necessary to use fancy cryptographic methods to
make e-mail legal, then they ask much more of digital media than we do
of its predecessors.

========= NOTES:

<1>  The proponents of cryptography often refer to unique
authentication codes as "message authentication codes" or "digital
signatures."  These are streams of scrambled numbers that, when
unscrambled using the necessary cryptographic keys, give mathematically
supportable evidence as to who created a message and whether the
message has changed.  See Larry Oyama, "Using Encryption and
Authentication for Securing Data," EDI Forum, Special Edition on EDI
Legal and Audit Issues (1992) p. 111.

<2>  Victor J. Cosentino, Virtual Legality, BYTE (March 1994) p.  278.

<3>  For example, the statute of frauds, as rendered in Section 2- 201
of the Uniform Commercial Code, says that a contract for the sale of
goods worth $500 or more is generally not enforceable unless it is
supported by a "writing" that is "signed."

<4>  See, Benjamin Wright, The Law of Electronic Commerce (Boston:
Little, Brown and Company) Section 6.4.

============

Benjamin Wright (bwrigh01@reach.com) is a Dallas-based attorney and
author of _The Law of Electronic Commerce:  EDI, Fax and E-mail_.  He
is the instructor for a series of "virtual" seminars on the law of
electronic commerce, sponsored by the National Computer Security
Association (75300.2557@compuserve.com or (800) 488-4595).  These
seminars will be delivered via online computer conference.

This article provides general information and is not legal advice for
any specific situation.  The formation of contracts is inherently
risky, and this article does not advise which level of risk is
appropriate for you.  If you plan to conduct legal transactions, you
should consult your own attorney.

Copyright (c) 1994 by Benjamin Wright.  All Rights Reserved.  This
article may be reprinted or redistributed as a whole, but only with the
above information.

<<end article>>

Michel E. Kabay, Ph.D. / Dir Education / Natl Computer Security Assn




