============================================================================ BackWeb 1.1 ============================================================================ An important feature offered by a beta version of our client software (included in this CD under \CLIENT\CORP) is the ability to have your BackWeb software communicate over the Internet using the HTTP communication protocol. This is most important to users connected to the Internet over a corporate network (LAN) or through some online networks. It does not affect most users of BackWeb over dialup connections with Internet Service Providers (ISPs). An important note for users connected to corporate Local Area Networks (LAN) appears in the main readme file in this CD. For the latest information see http://www.backweb.com ============================================================================ System Requirements ============================================================================ Operating System: Windows 95 or Windows NT 4.0 Minimum Hardware: 486-66 Mhz, 16 MB RAM Disk Space: 4MB for the BackWeb software and 6MB per Channel (or you set the amount per Channel) Internet Connection: Either direct connection or 14.4 Kbps Modem or higher Web browser: Either Netscape Navigator 2.0 or higher or Microsoft Explorer 2.0 or higher ============================================================================ Installation ============================================================================ If you do not have the BackWeb CD, see http://www.backweb.com for download and installation instructions. Before you begin, make sure you are running Windows 95 or Windows NT 4.0. 1. In the CD drive, change directory to \CLIENT\WINNT\SETUP. 2. Double-click on the SETUP.EXE file to install BackWeb on your computer. 3. Following installation, BackWeb is launched and you are taken on a "guided tour" of the system where you can go through Quick Setup steps to customize BackWeb to meet your specific needs. Quick Setup will enable you to: * Specify whether InfoPaks should be automatically or manually played. * Register to channels of your choice from a Channel Directory. * Specify the maximum amount of disk space per channel that you wish to allow for the storage of InfoPaks. ============================================================================ Uninstalling BackWeb ============================================================================ 1. In your system Control Panel, launch Add/Remove Programs. 2. Choose BackWeb from the list. 3. Click on Add/Remove to uninstall BackWeb. ============================================================================ Firewalls ============================================================================ The following is relevant to users who are connected to the Internet through a firewall, or through an on-line service that maintains a firewall. We have released a beta version of our client software that works around the problem described below. This beta client currently supports Windows 95 and Windows NT 4.0, and can be installed from the \CLIENT\CORP\SETUP directory. By default, BackWeb requires that your corporate firewall allows UDP packets with destination port 370 to go out from your network to the Internet, and UDP packets with destination port 371 to come in from the Internet to your network. You can select the UDP port through which BackWeb will connect to the Internet from the Advanced Settings dialog in the Connection tab of the Setup dialog. ============================================================================ Known Issues ============================================================================ 1. BackWeb software configures your browser to include a registration helper application. If for some reason this setting is missing, you may enable registration via Web sites by the following steps. If you are using Netscape Navigator: Open Netscape Navigator. Select General Preferences in the Options menu. Click on the Helpers tab and Create New Type. Enter 'application' in the Mime Type field and 'x-iad' in the Mime Sub Type field. Enter 'iad' in the File Extensions field. Select the radio button "Launch the Application", and browse for register.exe in the BackWeb program folder. The default location is "C:\Program Files\BackWeb\BackWeb\program". Click OK to close the dialog. If you are using Microsoft Internet Explorer: Open the Options dialog in the view menu. Click on the File Types tab. Click on the New Type button. Fill in the following values in the corresponding fields. Description of type: BackWeb Registration Associated extension: .iad Content type (MIME): application/x-iad Default Extension: .iad Make sure to uncheck Confirm Open After Download. Click on the New button to open the New Action Dialog. Enter 'open' in the Action field. Browse for register.exe in the BackWeb program folder. The default location is "C:\Program Files\BackWeb\BackWeb\program". Click OK to close the dialog. Close the parent dialogs by clicking the Close button. If you are using a different browser, you may look for the instructions on how to associate actions with MIME types and extensions. Associate MIME type application/x-iad and the extension .iad with the program "C:\Program Files\BackWeb\BackWeb\program\register.exe". 2. In some cases where the Netscape browser was unable to locate the server of the given URL, it becomes impossible to invoke Web pages from BackWeb. In order to continue, click on the OK button in the Netscape window to close the "Unable to locate server " message box. 3. Under certain rare circumstances, BackWeb may get stuck the first time it is launched after installation. Restart your machine and BackWeb will launch appropriately. 4. Plug-in applications launched from InfoPaks may produce sound even when the InfoPak is muted. 5. If you have installed a plug-in or QuickTime / QuickTime VR software during the current BackWeb session, you still may not receive InfoPaks that include such plug-ins. In order to recognize the installed plug-ins, shut down BackWeb (from the File menu) and re-launch BackWeb using the system Start button. Alternatively, you may restart your system so that BackWeb will be automatically re-launched. 6. After installing Microsoft Java VM, you must restart your system prior to playing InfoPaks that include Java applets. 7. Under Windows NT 4.0, BackWeb does not allow interaction with screen saver InfoPaks. The Interaction group in the Screen Saver tab of the Global Options is therefore grayed out. If you wish to interact with a BackWeb screen saver (that's designed to support interaction), you may play it manually from within the BackWeb Window.