The following press announcement was made today (April 19th) by Commodore
Business Machines.


           COMMODORE/FEDERAL EXPRESS ANNOUNCE
         UNPRECEDENTED CUSTOMER SERVICE PROGRAM


West Chester, PA., April 19, 1990 -- Commodore Business Machines, Inc.
today announced the establishment of Commodore Express (TM), a new 
24-hour toll-free "helpline" and door-to-door customer service
program. The service is being offered to new Amiga 500 owners in the
U.S. in cooperation with Federal Express Corporation.

"Commodore is dedicated to customer satisfaction," said Jim Reeder,
Commodore vice president for customer satisfaction. "Commodore Express
is the first of a number of innovative new services to be offered by 
Commodore in support of that commitment."

Commodore Express is part of an aggressive new customer service 
package designed with the home computer user in mind. The program was
developed by Commodore in conjunction with the company's recent
introduction of the Amiga 500 into the consumer channel.

The comprehensive program includes:

*   A 24-hour toll-free "helpline" service offering new Amiga
   500 owners the availability of ongoing assistance in
   setting up and operating their Amiga 500s; and

*   Free pick-up and return computer delivery for in-warranty
   repairs.

Commodore Express' free pick-up and return service applies to
in-warranty repairs only and requires proof-of-purchase. This
program will be made available to all Amiga 500 owners in the
U.S. who purchased their computer after January 1, 1990.

"Setting up and operating a computer can be intimidating, especially
for new users," Reeder said, adding that even the simplest manual
is often too technical. "Commodore Express makes the prospect of
owning a computer easier by providing home users with ongoing service
and support that lasts long after the sale."

Further details regarding this program are available by contacting
Commodore's Customer Satisfaction Department at 1200 Wilson
Drive, West Chester, PA 19380.

Commodore Business Machines, Inc., based in West Chester, PA., 
manufactures a complete line of computers and peripherals for the
business, education, government and consumer markets.

The multitasking Amiga (R) line includes the Commodore Amiga 500 (TM),
the Commodore Amiga 2000 (TM), and two enhanced products: the
Commodore Amiga 2000HD (TM) and the Commodore Amiga 2500/30 (TM).
Commodore's line of MS DOS (R) compatible computers includes the
Colt (TM) and Professional Series III (TM).


         #    #     #
-- 
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Lauren Brown     -- CBM   >>Commodore Amiga Technical Support<<
                                    1200 Wilson Drive
                                  West Chester, PA 19380                     
                   UUCP     ...{allegra,uunet,rutger,}!cbmvax!lauren 
                                    PHONE 215-431-9100
            
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=