TroubleShooting for SuperJAM! ----------------------------- 1) Turbosounds seem to only come out of one speaker. This is normal behavior. To maximize the throughput speed for Turbosounds SuperJAM! uses only one audio channel. 2) No sound comes out at all. 1) Check your band window to make sure the intruments are playing what you want them to play (MIDI or Turbosounds). Turbosounds: a) Check your band window to make sure that the volume sliders are not all flush to the left and that intruments are loaded for each band member. If the text next to the speaker icon says "New" then no intrument is loaded. See your manual for instructions on how to load an intrument. b) Check to make sure that the notes you are playing are notes that are valid for the turbosound instrument you have loaded. See your manual for more info. c) Check your cabling. Make sure both audio outputs are connected in the back of the Amiga to your monitor or other audio output device. Make sure the volume knob on your monitor or other audio output device is not at minimum. d) Make sure your audio hardware works. A fairly good test is the "Say" program that comes with WorkBench in the Utilities drawer. MIDI: a) Check the MIDI channel numbers and patch numbers to make sure that your synthesizer recognizes them. b) Make sure that the volume sliders are not all flush to the left. Make sure that your MIDI cables are connected properly and that your keyboard or sound module is connected properly to speakers. c) Make sure your MIDI hardware is working correctly by using a sequencer or other MIDI based program. 3) The quality of the Turbosounds seems very poor. On low memory or 68000 based computers Turbosounds default to a very low sample rate in order to be able to play enough sounds at once. There are three sample rate settings in SuperJAM!, Low, Medium, and High. You might try experimenting with higher sample rates but remember that higher sample rates eat up both memory and processor time. MIDI is highly recommended for the highest sound output quality. 4) I do not see my synthesizer listed as supported in the Defaults drawer. Can SuperJAM! support my synth? SuperJAM! can support any MIDI synthesizer. SuperJAM! uses only Program Change messages to change instruments, not any machine specific sound formats. The names listed in the default patches are the default settings for the machine and may be edited as desired. 5) My default setup in SuperJAM! does not automatically load when I use the SuperJAM! accessory in Bars&Pipes Professional. To save your default settings from within Bars&Pipes Professional you must load in the styles and the keyboard settings that you want and then save a song from the B&P Pro window and name it "New". Whenever B&P Pro loads or "New" is selected from the menu, B&P Pro will load in the default settings for SuperJAM! and any other tools and accessories you may have loaded. 6) While in Bars&Pipe Pro, changing the tempo in any of the SuperJAM! windows does not seem to work. This is actually a deficiency in Bars&Pipes Pro version 1.0c and below. Future versions of Bars&Pipes Pro will correct this. In the meantime the tempo may only be changed from the Bars&Pipes Pro Transport window or via a Tempo Map. 7) I have my track set up the way I like in Bars&Pipes Professional and SuperJAM! keep overwriting the patch and volume. Is there any way to prevent this? By default, the output tools for the SuperJAM! Accessory output the patch change and volume at the beginning of each section. By double-clicking on the tool icon you get a window with three options: Note On/Off enables/disables output of notes Patch enables/disables output of patch changes Volume enables/disables output of volume info 8) What is the best way to upgrade my system to enhance the performance of SuperJAM!? 1) Use MIDI for output. This will increase the quality and complexity of the SuperJAM!'s output and reduce the memory overhead due to Turbosounds loaded into memory. 2) Increase the amount of RAM in your computer. Two megabytes of RAM (3 if you plan to use Bars&Pipes Pro with the SuperJAM! accessory) should be more than enough for even the most complex songs. 3) Upgrade your processor to a 68020 or better. Even a faster 68000 such as some third parties are now offering can dramatically increase overall system performance, especially when using TurboSounds. 4) A hard disk, while it has nothing to so with system performance, will definitely make your life much easier. 9) Are there planned upgrades for SuperJAM!? That is up to you. No program is perfect and your suggestions on how we can improve SuperJAM! are greatly appreciated. At this time we do plan to publish additional style disks.