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= TECHNICAL SUPPORT =
=====================


Technical support for Quake Amiga is provided by PXL computers and is available to 
REGISTERED QUAKE USERS ONLY!


To register, you MUST MAIL-IN THE REGISTRATION CARD found with your copy of Quake.
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(Online registering may be available from clickboom.com. Please check for details)

Please do not email or write to id software for technical support. Technical support 
for Amiga version is handled only by PXL and clickBOOM. Thanks.


If you experience problems running or playing Quake, you can use any of the
following avenues to obtain assistance:


Assistance Via the World Wide Web
---------------------------------
Get up-to-the-minute technical information at the PXL computers and clickBOOM 
web sites at at www.pxlcomputers.com and www.clickboom.com, 24 hours a day, 
seven days a week.  In the Quake section you'll have access to our FAQ documents 
(Frequently Asked Questions) which contain the latest troubleshooting information.  
You can also visit our bulletin board area, where you can swap messages with other 
gamers, our FTP (File Transfer Protocol) area where you can download patches and new
enhancements as soon as they become available, and other areas where you can
get valuable information on PXL and clickBOOM products.


Assistance Via E-Mail
---------------------
If after consulting your manual and FAQ on the web site you still don't have an 
answer to your problem:

1. Fill out a bug report from clickboom.com , or
2. write an e-mail with your question to support@pxlcomputers.com .


Help Via USENET
---------------
For general Amiga games discussion:
	comp.sys.amiga.games
For general Quake discussion:
	rec.games.computer.quake.misc
For information, FAQ, or announcements:
	rec.games.computer.quake.announce
For editing and hacking Quake-related files:
	rec.games.computer.quake.editing
For server listings and information:
	rec.games.computer.quake.servers
For Quake game playing tips:
	rec.games.computer.quake.playing


Help Via Snail-Mail
-------------------
In case you don't have acccess to Internet, you may write to PXL computers.
Please include a brief letter explaining what your problem is.  Make sure you 
include a 'Problem Report' (see below) so that we have all the information 
we need to help us get you a resolution.

Your mail should be sent to the following address:

PXL computers inc.
Box 969
31 Adelaide St. East
M5C 2K3 Toronto
Canada



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==             Quake Problem Report             ==
==================================================

Date:  
Name:  
Phone number:  
E-mail address:  
Version #:  (you can find it from "About" option in the menu)
Operating system (i.e. Amiga OS 3.0 , 3.1...):
Computer type:  
Processor type:  
Processor speed:  
Amount of RAM:
Gfx display: AGA, or gfx board (specify brand)
Sound hardware: Amiga chips or sound board?
Sound software: custom sound routine or AHI?
CD-ROM software:
Please state the problem you encountered:
Please state how to reproduce the problem:
If program crashed with nasty undecipherable techno-garbage, please look for
the eight-digit hex number which comes after "eip=" and write it down here:
Please state any screen/error messages that occur:


Please include the additional information below depending on the related
area that you are having troubles with.


----------------------------- Network Related -----------------------------

What type of network connection was established when the error occurred?
(modem, nullmodem, or network, none)


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