Ref: 99980166 Title: 3+Mail for Macintosh Release Notes Date: 3/9/88 Copyright 3Com Corporation, 1991. All rights reserved. This document includes general use and administration release notes about 3+Mail for Macintosh. Read this information carefully before using 3+Mail for Macintosh. For convenience, these notes are divided into two sections: General User Information Administrator Information The documents referenced in the following pages are: 3+ Mail for Macintosh User Guide 3+Mail for Macintosh Administrator's Guide .h1;General User Information Error Messages The message Cannot save clipboard contents indicates that the contents of the clipboard has been lost due to lack of memory. Use 3+Mail in a larger memory partition. The message Cannot write clipboard to disk - please make room in your System Folder. indicates that 3+Mail cannot write the contents of the Clipboard to the Clipboard file in the System Folder, because the System Folder's disk is too full. If you want to save the clipboard to allow pasting of information into another application, delete some files from the disk or Shared Folder containing your System Folder. Duplicate Mail Messages You may receive two copies of a mail message if you get new mail immediately after a user has sent a message to a large group (distribution list) of which you are a member, or to more than one group of which you are a member. Memory Considerations with MultiFinder 3+Mail for Macintosh can be used like any other application with MultiFinder. For information about MultiFinder, refer to the Apple documentation. You can use 3+Mail and other applications under MultiFinder with 1MB of memory in your Macintosh. However, configuring your Macintosh with 2MB or more of memory allows more flexible use of MultiFinder. If your Macintosh has 1MB of memory, pay careful attention to the memory size of the applications you are using. The default memory size for 3+Mail allows each mailbox to contain 300 messages. Decreasing the amount of memory allocated for 3+Mail can decrease the maximum number of messages allowed per mailbox. If you get an "out of memory" error message restart your Macintosh and raise the application memory size. Multiple Tones on Startup If you have installed Mail Minder in your System Folder and have not saved your startup, when you restart your Macintosh five tones will sound. In order for Mail Minder to function, you must be logged in to the network. If you have not saved your startup, you are not automatically logged in and the tones remind you to do so. To avoid hearing multiple tones on startup, save your startup using the Status button in the 3+ Network Window. See the 3+ for Macintosh User Guide for complete information on saving your startup. Rebuilding Your Mail Index File If you turn off or restart your Macintosh immediately after creating or retrieving mail messages and the new messages do not display in the mailbox window, you need to rebuild the mail index file for the mailbox. To rebuild the mail index file of your default mailbox, hold down the Option and Command keys while starting 3+Mail. To rebuild the mail index file of another mailbox, hold down the Command and Option keys while switching to another mailbox. Returning to the Default Mailbox To return to the default mailbox, you can either select Switch Mailboxes from the File menu or use the keyboard equivalent Command-H. Sending Attachments for Use with PC Equivalent Applications Attachments sent to PC netstation users for use with PC equivalent applications must be less than 32K in size. If the attachment is larger than 32K, the PC netstation user will be unable to save the file in a format that is readable by the PC equivalent application. Sending Excel Files as Attachments To send an Excel file to a PC netstation user as an attachment, follow these steps: NOTE: The PC netstation user must be using version 1.3 of 3+Mail. 1. From within Excel, save the file as a WKS format file. 2. From 3+Mail for Macintosh, select Options from the Edit menu. 3. Click the No radio button next to Convert Text Attachments. 4. Click OK. 5. Create a new message. 6. Select Attach from the File menu. 7. Select the Excel file saved as a WKS format file in step 1. 8. Send the message. On receipt of the message, the PC netstation user should save the attachment and open it using PC Excel or Lotus 1-2-3. .h1;Administrator Information PC Users with 3+Mail Version 1.0 PC netstation users who are using 3+Mail version 1.0 cannot retrieve attachments whose path names contain spaces. The path name is the name of the folder or folders where the attachment resides followed by the file name. For example, Hard Disk:Test File. If an attachment with a space in its path name is sent to a PC Mail 1.0 user, no messages can be retrieved by that user until the network administrator removes the first message waiting to be delivered to the user. For information on removing the first message waiting to be delivered, see the 3+Mail for Macintosh Administrator's Guide. If the message Server is not responding appears frequently when trying to retrieve or send mail, increase the number of remote processes for 3+Mail. Macintosh netstations connected to the server via AppleTalk are considered remote netstations. Increase the number of remote processes for 3+Mail to four (4) or to the maximum number allowed by your server's memory, whichever is less. For information on increasing the number of remote processes for 3+Mail, see the 3+ Installation and Configuration Guide.