Ref: 99970004 Title: 3+ for Macintosh Installation version 1.2.1 Part No. 3315-01 Date: 03-16-88 Copyright 3Com Corporation, 1991. All rights reserved. This document contains information about the installation and administration of the 3+ for Macintosh network. Read this information carefully before installing your 3+ for Macintosh software. The release notes are divided into these sections: .BR;Installation .BR;Administration .BR;Error Messages .BR;Switch Launching Subheadings are provided within these sections to assist you in finding information pertaining to your needs. General Use Release Notes are included separately. Where applicable, each note is accompanied by a manual title and page reference indicating the location of related information. The documents referenced in the following pages are: .BR;3+ Installation and Configuration Guide .BR;3+ for Macintosh Supplement .BR;3+ for Macintosh Administrator's Guide .BR;EtherLink/NB Installation Guide Apple Computer, Inc. makes no warranties, either express or implied, regarding the enclosed computer software package, its merchantability or its fitness for any particular purpose. The exclusion of implied warranties is not permitted by some states. The above exclusion may not apply to you. This warranty provides you with specific legal rights. There may be other rights that you may have which vary from state to state. .H1;Installation Server Models Supported 3+ for Macintosh can be installed on a 3Server or 3Server3 running 3+ version 1.1 or higher, as well as on a 3S/200 running 3+ version 1.2.1 or higher. The 3S/400 server running 3+ version 1.3 does not support 3+ for Macintosh version 1.2.1. 3+ for Macintosh support on the 3S/400 will be included in a future release. 3+Route and 3+NetConnect Support In this release, Macintosh netstations cannot use 3+Route to access Shared Folders and printers on remote servers via modem and telephone line connections. IBM PC and PC compatible users can continue to use 3+Route to send and receive messages with 3+Mail. Full 3+Route support for Macintosh netstation users will be included in a future release. However, you can configure your network to support multiple servers by connecting the servers with Ethernet. Each server on the network can have an Ethernet segment and an AppleTalk segment attached to it. Macintosh users on AppleTalk can then access Shared Folders or shared printers on any server on the network. Internetworking is not supported on Macintoshes directly connected to Ethernet. This will be supported in a future release. 3DISK Server Software When installing the system software on a 3S/200 server, be sure that you only use the 3DISK that comes with the 3S/200 server on the systems software diskette. The 3S/200 version of 3DISK is intended only for this specific server and is not interchangeable with any other 3DISK. Using 3DISK After reformatting SCSI Bus 0 Drive ID 0 with 3DISK, use default values for the bytes per sector and sectors per cluster parameters for the first partition (C:). Installing 3+Backup on a Server without a Tape Unit Make sure that you do not install 3+Backup on a network server unless you also have a tape unit installed on this server. 3+ for Macintosh and Appleshare 3+ for Macintosh and Appleshare client software work together on the same Macintosh netstation. However, if you decide to convert an Appleshare server to a 3+ for Macintosh netstation, you must replace the System Folder on the startup hard disk with the 3+ for Macintosh System Folder. This folder is on the 3+ for Macintosh user diskette. Installing the Locator Service on a 3Server Installing the Locator service on a 3Server with the maximum possible service configurations may require that you edit your CONFIG.SYS file to increase the -b option on the Ethernet drivers. For more information refer to Appendix D in the 3+ Installation and Configuration Guide. Disabling Printed Error Messages If a printer error occurs when a document is printing, PostScript printers attached to a 3+Share server will print an error message. You can disable message printing by modifying the 3PLUS ON.BAT file on the server. Follow these steps to make the modification. .LT 1. Establish a 3Console connection to the server. See Appendix A of the 3+ for Macintosh Supplement for details on establishing a 3Console connection. 2. At the C>> prompt, type: 3EDLIN \3CONFIG\3PLUS_ON.BAT ? 3. At the * prompt, type: 375 ? The screen displays the following: 375:* 3share 375:* 4. Type: 3Share /D=001 ? The /D=001 parameter tells 3+ not to print error messages on the printer. If you change your mind later and want the messages to be printed, follow these steps again, omitting the /D=001 parameter. 5. Type: E ? .EL This saves the changes and exits the 3EDLIN program. Installing with a Port Expansion Board Supplement, p. 2-1 If your 3Server3 has a port expansion board installed, you must connect the AppleTalk cabling to the AppleTalk port on the port expansion board. No jumper changes are necessary. Installing with 3+ Version 1.2 Supplement, p. 2-7 If your server has 3+ version 1.2 installed, your PC netstations are using NetBIOS, and you are adding 3+ for Macintosh, check parameters for all services after installation. Make sure the Locator is installed on one and only one network server, usually the Name server. Otherwise, the network will not operate correctly. Installing Apple's EtherTalk Software Supplement, p. 2-7 Install Apple's EtherTalk software using only their Installer Program. Refer to the documentation that comes with your Ethernet board for details on setting up Ethernet. Installing with 3+Route or 3+Remote Supplement, p. 2-7, 2-11 Installing 3+NetConnect alone without deinstalling 3+Route or 3+Remote will result in the message: Runminds Failure on the server's LCD during startup. If your server has 3+Route or 3+Remote installed before adding 3+ for Macintosh, you must do one of the following: Deinstall 3+Route or 3+Remote. Choose Install Individual Services from the 3INSTALL main menu and install either 3+NetConnect and 3+Route or 3+NetConnect and 3+Remote. Installing and Configuring Services Installation and Configuration, p. 4-7 When in the 3INSTALL main menu and attempting to View and Install the Standard Configuration sets, the command line "Forward/Backward" option suggests you can scroll through the configuration selections. In 3+ for Macintosh you must not scroll backwards through these configuration sets. Scrolling backwards can cause an error to occur that removes you from the 3INSTALL program. However, if you do encounter this error, type 3INSTALL and press [Return] at the prompt to return to the 3INSTALL main menu. 3+Share Parameter Adjustment Installation and Configuration, p. 5-60 The default message buffer size for 3+Share for Macintosh is 2608. For best results, we recommend you use this setting. If you configure a message buffer size larger than 4144, Macintosh netstations may lose their connections to network servers under heavy server load conditions. Installation and Configuration, p.5-57 The 3+Share for Macintosh packet receive buffers are set by default to 8. For best results, we recommend you use this setting. If you adjust the packet receive buffers, make sure they are configured to a number less than the ETH3 -h parameter in your CONFIG.SYS file. For complete information on the ETH3 -h parameter, see Appendix D of the 3+ Installation and Configuration Guide. CIOSYS Parameter Adjustment Installation and Configuration, p. 5-56 3+ for Macintosh requires the CIOSYS file descriptors and file handles to be set to a higher value than what is normally used for PC netstation configurations. For best results set the number of file descriptors to 200 or more. For further information refer to the 3+ Installation and Configuration Guide. Standard Configuration Number 6 Installation and Configuration, p. 4-8 Configuration number 6 no longer contains 3+Route service. Macintosh Service Parameter Adjustment Supplement, p. B-1 Installation and Configuration, p. 5-36 The number of Macintosh threads must be less than or equal to the number of CIOSYS threads. If Macintosh threads are set to a higher number than CIOSYS threads, the setting for CIOSYS threads is used. If you want to increase the Macintosh threads, first change the CIOSYS threads parameter, select Keep to save the changes, then adjust the Macintosh service threads. For further information refer to the 3+ Installation and Configuration Guide. Manual Errata Supplement, p. 3-8 The default for number of buffers used by 3+NetConnect is 8. Supplement, pps. 3-11, B-6, B-8 The following mappings have been added to the default Extension Mapping Table: DOC=MSWD,WDBN Microsoft Word Version 3.01 file STY=MSWD,TEXT Microsoft Word Version 3.01 style sheet GLY=MSWD,TEXT Microsoft Word Version 3.01 global style sheet TIF=ALD2,TIFF PageMaker Version 2.0a TIFF format picture file Additionally, the last extension mapping shown in Tables B-2 and B-3 should read as follows: =3MAC,TEXT .H1;Administration 3+ Backup Checking the Tape Backup Log After performing a backup, make sure that all the files were backed up by checking the backup log. User Level Backup 3+Backup server software versions 1.2.1 and 1.2.2 do not support user level (directory) backup or the Log command. PC or PC compatible users will lose these two functions over the old backup server software version 1.2. If the user is running PC client 1.2 software on top of 1.2.1 or 1.2.2 server software, the Log command will always return an "empty log" error message. As a result, nothing will get backed up from the user level backup, but a "backup in progress" error message will still be displayed. Backing Up to Multiple Tapes When you are performing a backup operation that requires more than one tape, on certain hardware configurations you may see the message "See Backup Log" on the LCD just after inserting the second tape. If the backup log contains the message Internal error 10. rc=17. contact your 3Com reseller. New Printer Status Capability The Show Status item on the Printer menu now displays the print queue for the currently linked printer if you do not have a printer selected in the 3+ Network Window. If no printer is linked or selected, then the Show Status menu item is disabled. General Issues Switching Between AppleTalk and Ethernet To switch network media between AppleTalk and Ethernet, you must log out and then select the Control Panel from the Apple menu. Click on the network icon, then on either Builtin (AppleTalk) or EtherTalk, and restart your Macintosh. If you are switch launched, restart your Macintosh without switch launching and perform the steps above. Refer to the EtherLink/NB Installation Guide for more information. Logging Out and Emptying the Trash 3+Share for Macintosh User Guide, p. 2-23 Dragging files into the Trash and logging out from 3+ for Macintosh, without first selecting the Empty Trash option from the Special menu, will not discard the files in the Trash. Throwing away files is a Finder activity, and logging out unmounts the Shared Folder. The Finder is unaware of the folder being unmounted, and it cannot delete a file from a folder that is not currently mounted. When you log in again, the files you thought you discarded will still be present in the Shared Folder. Using a Kinetics Etherport SE Card To use a Kinetics Etherport SE Card on a Macintosh SE within a 3+ for Macintosh network, you must have the proper version of the Kinetics software. Be sure to ask your 3Com reseller for the version that supports 3+ for Macintosh. Refer to the Kinetics documentation for more information. Sharing a Folder as a Server-User Administrator's Guide, p. 2-11 By logging into the network as a server-user, you can create and share folders in one step. These Shared Folders can be accessed by all network users by selecting the server's name in the 3+ Network Window and clicking Open. Because they are easy to find, server-user Shared Folders are useful for storing multiuser network applications or files needed by multiple network users. 1. Log in as the server-user for the server on which you want to create and share a folder. If you do not know how to do this, see "Logging In as a Server-User" in Chapter 4 of the 3+ for Macintosh Administrator's Guide. 2. In the 3+ Network Window, click Share. When you first log in as a server-user, Share is enabled. This allows you to create a folder and share it at the same time. The following screen is displayed. 3. Enter a Shared Folder name for the folder. The Shared Folder name can be from 1 to 8 characters long with no spaces. Use a name that is descriptive of the folder's contents. For example, if the folder will contain applications, enter a Shared Folder name of APPS. 4. Enter a password in the Password box, if desired. A password is not required. However if the Shared Folder is assigned Private access rights and has no password, it will be inaccessible. 5. Enter the DOS path for the folder you are sharing in the Path box. For example, to create and share a new directory for multiuser network applications, specify the path C:\APPS. The DOS path specifies the folder name and the exact location on the server's disk where the new folder will reside. The DOS path always begins with the drive designation where the folder will reside. Each folder you create from a Macintosh netstation is represented by a DOS directory on the server's disk. In addition to the directories representing your folders, 3+ creates directories on the server's drive C: that are used to organize the system files. You can see what partitions and how much space is available on each by selecting the server's name in the 3+ Network Window and clicking Getinfo. The DOS directory structure is hierarchical the same way Macintosh folders are hierarchical. The figure below illustrates the DOS directory structure on drive C: of a server. 3+ Server Directory Structure In a DOS pathname, the drive designator and levels of the directory (or folder) hierarchy are separated by a backslash (\). Each level of the hierarchy is assigned a name from 1 to 8 characters long with no spaces. Using this method, the path to the directory 3PLUS, shown in the figure above, is C:\3PLUS. The path to the directory 3NAME is C:\3PLUS\3NAME. As server-user, you can create and share new directories as well as share any existing directory on the server's hard disk except the root directory (C:\). 6. Select the appropriate Access Rights for the new Shared Folder. Most Shared Folders created by the server-user contain shared applications and files. Read Only access rights are usually appropriate for folders containing shared applications. The default access rights are Read/Write/Create and are usually appropriate for folders containing shared files or applications that modify themselves. When using a multiuser network application, refer to that application's documentation for more information on the access rights you should assign to folders containing the application's data files. If you assign Private access rights, you must assign a password. Folders assigned Private access rights and no password are not accessible. 7. Click OK to create the folder and Shared Folder name. The 3+ Network Window is displayed on the screen and the new Shared Folder appears in the list box. Click Cancel to bypass creating and sharing the folder. Modifying a User Administrator's Guide, p.3-22 Modifying your capability class from Admin to User or changing the name of your Mail or Share server does not take effect until you log out. Prior to logging out, you will continue to have access to Admin functions. Deleting a Domain Administrator's Guide, p. 3-27 Deleting the last domain in an organization causes the organization to be deleted in the Name service. However, the organization remains as the title of the list box in the 3+Network Window. Changing the title of the list box to Network removes the organization from the 3+ Network Window display. Adding Users Administrator's Guide, p. 3-9 When adding users on your 3+ for Macintosh server, it is not necessary to create a new domain for those users. 3+ for Macintosh uses the same Name service as the PC netstations on your network. User Name Character Limit Administrator's Guide, p. 3-9 If you are using 3+Name version 1.2.1 or higher, when you add users to your 3+ for Macintosh server, follow the name:domain:organization scheme. Limit the total characters for the name to 39, and total characters for the entire name:domain:organization to 56. .H1;Error Messages .H2;Changed Messages Administrator's Guide, p. A-7 The message Name server not responding. indicates that the Name server is shut down, or disconnected from the network, or busy with requests and unable to respond to your netstation's request. Make sure the Name server is in operation, connected to the network, and no break exists in the network cabling. If the message occurs frequently, move one ormore 3+ services to a different server. If you are using a PC server as the network's Name server and this message occurs frequently, try moving the Name service to a 3Server or higher performance PC server. Administrator's Guide, p. A-15 The message "server:domain:organization" is not responding. Retrying... indicates that the server is not responding to requests. 3+ will continue trying to establish communication with the server unless you cancel by pressing Command-. (period). Cancelling the operation breaks all connections to the indicated 3+Share server. Do not cancel the retries until at least one minute has elapsed. If you cancel, restart your Macintosh and log in before continuing work. Administrator's Guide, p. A-19 The message The print queue is full. indicates that the maximum number of print queue entries has been reached. Click 3+Print in the Chooser and look at the print queue. When one or more print jobs leaves the queue, print the document again. If the message appears frequently, increase the maximum print queue entries allowed in the 3+Share Print service by using the 3INSTALL program. See Chapter 5 of the 3+ Installation and Configuration Guide for instructions. Administrator's Guide, p. A-19 The message The print server's disk is out of space. indicates that drive C: on the 3+Share server, to which the printer is attached, is full. Make space available on the drive by removing unnecessary files in one or more user's Home Folders, or move one or more user's Home Folders to a different partition or server. .H2;New Messages Administrator's Guide The message 3+Admin is currently open. You must quit 3+Admin to use 3+Print. indicates that you are running the 3+Admin application in MultiFinder, and you have selected 3+Print from the Chooser. To select a printer or view the status of a particular printer, see the instructions in the 3+ for Macintosh Administrator's Guide. Or, quit the Admin application first, and then use 3+Print. Administrator's Guide The message Cannot link printer indicates that 3+ for Macintosh is unable to link to the printer at startup. Look up the additional message and follow the action. Two possible additional messages are: "Server not responding" and "Admin has disabled links to that printer". Administrator's Guide The message You cannot logout because you have switch launched. Restart your Macintosh. indicates that you have switch launched to the Finder or MultiFinder on the network, are running the 3+Admin application, and attempted to log out. Restart your Macintosh. .H1;Switch Launching This section briefly describes switch launching. Switch launching allows you to switch from using the System Folder on your Startup diskette to using a System Folder in another location. This release of 3+ for Macintosh provides a way to automatically switch launch to your network Home Folder when you start up your Macintosh netstation, and at that time eject your Startup diskette. One advantage of switch launching, either manually or automatically, is that once your Startup diskette is ejected you can insert other diskettes without constantly having to swap back and forth. Another advantage is the ability to add any desired fonts or desk accessories to your System file. Since you can have a System Folder on the network server, you do not have to worry about available space on an 800K diskette. NOTE: You can only switch launch to your Home Folder. Switch launching to other Shared Folders is not permitted. This prevents two users from switching to the same System Folder. Make sure that the latest versions of 3+ for Macintosh and Apple system software are present in the Home Folder's System Folder. When you try to print after switch launching, for example, you will get an error message if you do not have 3+Print in the Home Folder's System Folder. 1. Start up your Macintosh netstation using your 3+ for Macintosh Startup diskette. 2. Log in and link to your Home Folder and any other Shared Folders or printers desired. 3. Copy the System Folder from your 3+ for Macintosh Startup diskette into your Home Folder. 4. Switch launch to your Home Folder. You can switch launch using any one of these methods: Open any application resident in your Home Folder. Hold down both the Command and Option keys and double click on either the Finder or MultiFinder in your Home Folder's System Folder. Use NetSwitch or NetSwitch MF as described in the following sections. NOTE: Make sure your Startup diskette is not set to use MultiFinder. Apple System software does not support switch launching to another diskette or folder if you are currently using MultiFinder. When you switch launch you can use MultiFinder from your Home Folder, but you must still set the Startup diskette to use Finder at startup. NetSwitch NetSwitch is a utility that allows automatic switch launching to your Home Folder each time you start up your Macintosh netstation. The advantage of using this utility is the elimination of confusion about which System file you are using. NetSwitch opens the Finder on the network. If you want to use MultiFinder, refer to the NetSwitch MF section. If you do not have the NetSwitch application on your diskette, contact your network administrator. 1. Start up your Macintosh netstation using your 3+ for Macintosh Startup diskette. 2. Log in and link to your Home Folder and any other Shared Folders or printers desired. 3. Using the 3+ Network Window, save your startup settings from the Status dialog box to create a 3+Prep file on your Startup diskette. 4. Make sure you have a System Folder in your Home Folder. Copy the System Folder from your Startup diskette, if necessary. 5. From the Finder, click on the NetSwitch icon. 6. Choose Set Startup... from the Special Menu. 7. Select Finder at the top of the dialog box; select NetSwitch from the bottom of the dialog box; click OK. CAUTION: At the top of the dialog box, be sure to select Finder, not MultiFinder, and at the bottom of the box, select NetSwitch. 8. Restart your Macintosh netstation. You are automatically switch launched to the Finder on the network, and your Startup diskette is ejected. NOTE: If you attempt to log out or unlink the Home Folder after switch launching to it, a message appears indicating you should shut down or switch launch to another diskette before taking this action. The Save Startup check box in the Status dialog box is disabled after switch launching. If you want to change your Startup configuration, refer to "Changing Startup Settings after Switch Launching" later in this section. NetSwitch MF NetSwitch MF operates the same way as NetSwitch, except that it automatically runs MultiFinder instead of Finder from your Home Folder. The MF in NetSwitch MF stands for MultiFinder. 1. Perform steps 1 through 4 from the previous section. 2. From the Finder, click on the NetSwitch MF icon. 3. Choose Set Startup... from the Special menu. 4. Select Finder at the top of the dialog box; select NetSwitch MF from the bottom of the dialog box; click OK. CAUTION: At the top of the dialog box, be sure to select Finder, not MultiFinder, and at the bottom of the box, select NetSwitch MF. NOTE: If you attempt to log out or unlink the Home Folder after switch launching it, a message appears indicating that you should shut down or switch launch to another diskette before taking this action. The Save Startup check box in the Status dialog box is disabled after switch launching. If you want to change your Startup configuration, refer to "Changing Startup Settings after Switch Launching" below. Changing Startup Settings after Switch Launching You can change your default 3+ for Macintosh startup settings when using NetSwitch or NetSwitch MF. To change your current 3+ for Macintosh startup settings: 1. Start up your Macintosh using your 3+ for Macintosh Startup diskette. If you followed the switch launch procedures in the previous section, you are automatically switch launched and the Startup diskette is ejected. 2. Insert the Startup diskette into the disk drive. If you did not use NetSwitch or NetSwitchMF, the Startup diskette will still be in the drive. 3. From the Finder, click on the Startup diskette icon. 4. Choose Set Startup... from the Special menu. 5. Select Finder at the top of the dialog box; select Finder Only from the bottom of the dialog box; click OK. CAUTION: At the top of the dialog box, be sure to select Finder, not MultiFinder, and at the bottom of the box, select Finder Only. 6. Restart your Macintosh netstation. 7. Select Chooser from the Apple menu. 8. Click 3+File. If you are already logged in, click Network. If not, log in and link to your Home Folder and any other Shared Folders or printers desired. NOTE: If you unlink your Home Folder, you will note be able to switch launch. 9. Using the 3+ Network Window, save your startup settings from the Status dialog box to create a 3+Prep file on your Startup diskette. 10. From the Finder, click the NetSwitch (or NetSwitchMF) icon. 11. Select Set Startup... from the Special menu. 12. Select Finder at the top of the dialog box; select NetSwitch from the bottom of the dialog box; click OK. CAUTION: At the top of the dialog box, be sure to select Finder, not MultiFinder, and at the bottom of the box, select NetSwitch (or NetSwitch MF). Every time you start your Macintosh netstation, the 3+ for Macintosh Startup settings saved in this procedure are in effect. Minimal Boot Configuration Even with switch launching, your startup diskette may be almost full if you have many INIT files which need to be in the System Folder of the startup diskette. As an alternative, if you switch launch and have copied your System Folder onto your Home Folder and made a backup copy of your startup diskette, you can put the following files on the network and eliminate them from your startup diskette: .BR;MultiFinder .BR;Mouse .BR;Keyboard .BR;DA Handler .BR;3+Icon Giver .BR;NetSwitch or NetSwitch MF (whichever one you are not using to automatically switch you to the network)