Ref: 11630002 Title: 3+Route & 3+Remote with Hayes V-Series modems Date: 7/18/89 Copyright 3Com Corporation, 1991. All rights reserved. A modem that is not Hayes V-series can communicate with a Hayes V-series modem (and vice-versa) via Route Server-to-Route Server, Remote Workstation-to-Route Server, or Remote Workstation-to- Remote Server. To do this, follow the steps below. (Note: The following procedure was tested only on version 1.3.1 of 3+Route/Server, 3+Remote/Server, and 3+Remote User.) 1. Make sure that the server's ACP.SYS driver is dated 11/10/87. (Obtained from your installation #3 diskette) 2. On a server with a Hayes V-Series modem (or any high speed modem) attached, increase the 3+Route receive buffers. For example, with one Hayes V-Series attached to COM1:, the receive buffers were increased to eight. 3. Configure the high-speed modem in the 3INS program as follows: Modem Type Hayes Baud Rate 9600 Timeout 5 4. (For Hayes V-series V.42 modems only), connect the modem to a PC workstation's COMM port and use a communications program to send the following command string to the modem: AT&Q5S36=1&W This command string will reset the S36 register to 1, causing the modem to attempt an asynchronous connection. This is important because the Hayes V-Series V.42 modem automatically attempts an error-control connection with the remote modem using CCITT standard V.42 protocol. The new setting will be stored in the modem's nonvolatile memory. If the modem is not set correctly the following symptoms may occur: When trying to connect via 3+Remote into a 3+Route or 3+Remote server the message "NETWORK ERROR" occurs, or when using 3+Route between servers the message "SHARE SERVER NOT RESPONDING" appears. The local modem will dial out and the remote modem will answer, but a complete connection is not made; acknowledge is never sent back so the lines will drop.