@DATABASE STFax-FAQ-english
@MASTER STFax-FAQ-english.guide
@$VER: STFax-FAQ-english.guide 1.0 (28 May 1999)
@NODE MAIN "STFax-FAQ"

    @{FG SHINE}STFax-FAQ@{FG TEXT}
    Stand: 28 May 1999

    @{"How do I get support?" LINK frage7}

    @{"How can I can I directly send a fax using AmigaWriter and STFax?" LINK frage12}

    @{"Which modems are supported?" LINK frage65}

    @{"How do I get the voice and fax messages into STFax when they were" LINK frage66}
    @{"received in off-line mode?" LINK frage66}

    @{"How to use USR Message Pro/Plus with STFax?" LINK frage67}

    @{"During installation it looks for 'MUI_Install'!" LINK frage68}

    @{"How to get TurboPrint to automatically handle faxes and normal printing?" LINK frage69}

    @{"How to do fax polling?" LINK frage70}

    @{"What's the matter when STFax does not start?" LINK frage71}

    @{"The Elsa Microlink doesn't answer a call, even though it is set to be an" LINK frage72}
    @{"answering machine?" LINK frage72}

    @{"How to receive a fax?" LINK frage73}


    This FAQ is Copyright by Haage&Partner.
    News and most recent FAQs at: http://www.haage-partner.com

    Created on 28 May 1999 by Fiasco written by Nils Bandener
    and by a magic ARexx script written by Martin Steigerwald.
@ENDNODE
@NODE frage7 "STFax-FAQ"

 @{B}How do I get support?@{UB}

 You can get support most easily and quickly using the Internet. To get
 support from us you have to be a registered user. Please do never send
 your serial number over the internet unless you use PGP encrypted mail.
 
 Info:     http://www.haage-partner.com/stfax_e.htm
 Support:  http://www.haage-partner.com/stfax-support-e.htm
 
 Mailinglist:    http://www.haage-partner.com/stfax_support.htm#ML
 Email support:  <stfax-support@haage-partner.com>

@ENDNODE

@NODE frage12 "STFax-FAQ"

 @{B}How can I can I directly send a fax using AmigaWriter and STFax?@{UB}

 Make sure, that the STFax printer driver 'STFaxPrt' is installed
 correctly in 'DEVS:Printers'.
 
 Without TurboPrint: Simply select the 'STFaxPrt' printer driver in
 AmigaWriter. The document will be sent to STFax via the STFax printer
 driver. After 'printing' STFax will ask you for a name for the new Fax
 and offer you to send it out afterwards.
 
 With TurboPrint: Start the TurboPrint preferences tool. Define a new
 printer with 'New...'. Set the 'Driver type' to 'Workbench' and select
 'STFaxPrt' from the list. Further settings shouldn't be necessary.
 
 Everytime you want to send a fax then, you have to make sure that the
 driver 'STFaxPrt' is selected in TurboPrint. When TurboPrint is running,
 you can not select the printer driver from within AmigaWriter.
 Unfortunately the gadget to select the driver in AmigaWriter isn't
 ghosted yet.
 
 When it doesn't work try to remove 'TurboSpool'. We had some crashes with
 'STFaxPrt' and 'TurboSpool' (from TurboPrint 6.02).
 
 Tip: When you want to send faxes in fine resolution make sure to select a
 high printer density in AmigaWriter. This will double the vertical
 resolution.

@ENDNODE

@NODE frage65 "STFax-FAQ"

 @{B}Which modems are supported?@{UB}

 US Robotics, ZyXEL, Dynalink, ELSA, all Rockwell based modems. STFax does
 not support ISDN modems and cards yet.

@ENDNODE

@NODE frage66 "STFax-FAQ"

 @{B}How do I get the voice and fax messages into STFax when they were@{UB}
 @{B}received in off-line mode?@{UB}

 STFax collects them automatically when you start it and there are
 messages/faxes in the modem.

@ENDNODE

@NODE frage67 "STFax-FAQ"

 @{B}How to use USR Message Pro/Plus with STFax?@{UB}

 You have to set it to accept faxes in the Independent Mode settings of
 STFax. (You need that modem to see that menu).

@ENDNODE

@NODE frage68 "STFax-FAQ"

 @{B}During installation it looks for 'MUI_Install'!@{UB}

 STFax needs some files from the second disk. This one is called
 'MUI_Install', so please insert the second disk when this message appears.

@ENDNODE

@NODE frage69 "STFax-FAQ"

 @{B}How to get TurboPrint to automatically handle faxes and normal printing?@{UB}

 In the Hooks section of the Preferences there are the two gadgets 'Prt
 Driver On' and 'Prt Driver Off': in the 'On' one you can enter the
 command to switch to STFaxPrt (perhaps something like
 turboprint:turboprefs STFaxPrt). In the 'Off' gadget you need to enter
 the command to revert to the real printer driver.

@ENDNODE

@NODE frage70 "STFax-FAQ"

 @{B}How to do fax polling?@{UB}

 It works only with Class 2 modems which support that feature. Just select
 'Poll...' from the Fax menu and enter the number of the fax polling
 service. STFax will dial and retrieve the documents awaiting for the
 download.

@ENDNODE

@NODE frage71 "STFax-FAQ"

 @{B}What's the matter when STFax does not start?@{UB}

 You certainly did not enter the correct serial number. Please reinstall
 STFax and enter the correct number.

@ENDNODE

@NODE frage72 "STFax-FAQ"

 @{B}The Elsa Microlink doesn't answer a call, even though it is set to be an@{UB}
 @{B}answering machine?@{UB}

 The modem doesn't answer the call if 'Shared' is activated. You can
 change this setting in 'Preferences/Settings/Modem'.

@ENDNODE

@NODE frage73 "STFax-FAQ"

 @{B}How to receive a fax?@{UB}

 The automatic faxreceiving is activated in the menu
 'Preferences/Settings/Misc' with 'Auto Answer'. You can also do this by
 hand: If the requester 'Incoming call' is opened, click on 'Freespeach
 mode'. Now a second requester will appear called 'Answering', with the
 options 'Hang up' and 'Receive fax'. 

@ENDNODE